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September 9, 2026

The Manager's Three-Move Framework: How to Make Decisions Without Second-Guessing Yourself

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Smart Process Solutions

The Manager's Three-Move Framework: How to Make Decisions Without Second-Guessing Yourself

The Cost of Second-Guessing Yourself as a Manager

You made a hiring decision on Thursday. By Friday afternoon, doubt creeps in. You replay the conversation. You wonder if you overlooked something. You check the candidate's references one more time even though you already have.

A team member misses a deadline. You decide to have a direct conversation about accountability. But then you hesitate. Will it damage the relationship? Are you being too harsh? You wait another day, which only makes the delay worse.

You're promoted to a new role and suddenly the decisions feel heavier. Approving budgets. Setting priorities. Handling conflict. Each call feels like it has invisible stakes, so you overthink. You ask more people for input. You delay moving forward. And inside, you feel like you're drowning in uncertainty.

This is what I see with mid-level professionals stepping into management or career-changing into leadership. You have solid instincts. You've proven yourself capable. But somewhere between getting promoted and actually leading people, decision-making became paralyzing.

The problem isn't that you need better judgment. The problem is that you don't have a system. Without a system, every decision feels unique and heavy. Without a system, you're using mental energy just to figure out how to decide, which leaves nothing left to actually own the decision once you make it.

This is where the three-move framework changes things. It gives you a repeatable process that quiets the second-guessing and builds real manager confidence.

Why Manager Confidence Isn't What You Think It Is

Most people believe manager confidence comes from experience or certainty. You accumulate enough years in leadership, you say yes to enough decisions that work out, and eventually you stop doubting yourself.

That's backwards.

Manager confidence comes from having a decision process you trust. When you know how you arrive at a decision, you can own it afterward even when things get messy. You're not confident because the outcome was perfect. You're confident because you can point to the reasoning, the information you gathered, and the logic you used.

The three-move framework isn't about becoming someone who never questions themselves. It's about moving from chaotic second-guessing to structured clarity. You gather input in a defined way. You make the call using a clear method. Then you close the loop so doubt doesn't have room to spiral.

I've watched managers move from exhausted indecision to calm momentum using this exact framework. Not because they suddenly got smarter. But because they stopped trying to hold everything in their head and started using a process.

The Three-Move Framework Explained

Here's the complete framework. I'll walk through each move with specific examples so you can use it immediately.

Move One: Anchor Your Decision to One Core Criteria

Most overwhelmed managers gather too much input. They ask five people for perspective. They consider eight different angles. They end up with competing priorities and no clear way to choose between them.

Move one stops this. Before you gather any information or ask anyone for their thoughts, you identify the one thing that matters most for this specific decision.

This isn't about ignoring complexity. It's about naming what success actually looks like for this particular call.

Example: You're deciding whether to promote someone internally or hire from outside. Many considerations exist. Internal person knows your culture. External person brings fresh perspective. Internal promotion boosts morale. External hire might bring skills you lack. Cost implications differ.

But for your team right now, what matters most? Maybe it's speed to productivity. Maybe it's building internal talent pipeline. Maybe it's bringing specific expertise your team desperately needs. Pick one. That's your anchor.

Another example: You're deciding how to structure a major project with competing deadlines. Your anchor might be: "Can we deliver quality work without burning out this team?" That single anchor eliminates a dozen other considerations that would normally pull your focus.

The anchor must be specific to your context. "It should be good" isn't an anchor. "This decision needs to protect our ability to ship next quarter without adding contractors" is an anchor.

Spend five minutes naming your anchor. Write it down. This prevents decision drift.

Move Two: Gather Information Through a Defined Process

Now you know what matters. This move prevents you from collecting infinite input or asking the wrong people.

You identify three information sources:

  1. Data you already have or can get quickly
  2. One or two specific people whose perspective directly relates to your anchor
  3. Your own pattern recognition from similar situations

Notice what's missing: random committee input, what everyone thinks, email surveys, death by consensus.

Middle Eastern man in traditional attire working on a laptop in a modern office setting.

You're being deliberate. Each information source connects to your anchor.

Going back to the promotion decision with the anchor "Can this person step into this role and succeed quickly?" your information sources might be:

  1. Data: Performance reviews, project outcomes, feedback from direct collaborators
  2. Two people: The person's current manager and one peer they've worked closely with
  3. Your pattern: You've promoted people before. What preceded their success? What preceded their struggle?

You're not asking their opinion on whether you should promote someone. You're asking targeted questions: "Has this person managed ambiguity well? How do they respond to feedback? What's their learning curve typically like?"

Set a time boundary too. Spend an hour gathering. Not a week. The longer you gather, the more permission you give yourself to doubt.

With the project deadline structure example, your information might be: project timeline data you have, input from the two people most affected by the decision, and your memory of what worked before.

You gather. You don't deliberate endlessly. That's the discipline.

Move Three: Decide and Close the Loop

This is where most managers fail, and it's why they second-guess.

They make the decision. But they never tell themselves why. They never communicate the reasoning. They never mark it as complete in their mind.

Move three has two parts.

First, write down your decision and your reasoning in one paragraph. "I'm promoting Sarah because her performance data is strong, both her manager and peer confirmed she handles complexity well, and the three similar promotions I've made with these same qualities succeeded."

Not a page. One paragraph. This forces clarity. If you can't explain it in one paragraph, your reasoning probably isn't clear enough yet.

Second, communicate your decision and key reasoning to anyone it affects. Not every detail. But enough so people understand the thinking. This closes the mental loop because you're no longer holding the decision alone.

With promotion: You tell Sarah, you tell her current manager, you tell your team. You share the basics: "Sarah was promoted because she's consistently delivered strong results, she collaborates well across teams, and she's ready for more responsibility."

With project structure: You communicate the plan and why. "We're structuring it this way because it protects our runway for next quarter while giving us realistic deadlines."

The moment you communicate the decision and reasoning out loud, second-guessing becomes harder. You're not alone with the doubt anymore. You've anchored yourself to reasoning you can point to.

How the Framework Stops the Second-Guessing Cycle

Here's why this actually works.

Overwhelmed managers live in a loop: Decide without clarity, immediately start doubting, gather more input to silence the doubt, still feel unsure, delay the decision, regret the delay, eventually decide anyway, then live with lingering doubt.

The three-move framework breaks that cycle at multiple points.

By anchoring first, you stop gathering infinite input. You gather what matters. This alone reduces decision paralysis significantly.

By setting information boundaries, you prevent the "but what if I asked one more person" spiral. You gather. You stop. You decide.

By writing down your reasoning, you give your brain permission to move on. You're not storing the entire decision process in your head anymore. It's documented. You can reference it later without re-litigating.

By communicating the decision, you exit the isolation that creates self-doubt. You're not secretly questioning yourself. You've shared the reasoning. Now it's real.

Businesswoman presenting on whiteboard during a team meeting inside a modern office.

Over time, this framework also builds something quieter but more important: You start recognizing your own decision-making patterns. You see what kinds of information actually matter to you. You notice when your anchor was right and when you got it wrong. You learn. You improve.

Burnout often comes from decision exhaustion, not workload. This framework cuts decision exhaustion in half because you're using a repeatable system instead of reinventing your process each time.

Putting It Into Practice This Week

Don't wait for a major decision to test this.

Find a small-to-medium decision you're currently sitting with. Maybe it's how to restructure a meeting series. Maybe it's which person to assign to a project. Maybe it's whether to approve a request that's outside normal process.

Spend 15 minutes on this decision using the three-move framework:

Move One (5 minutes): What's your anchor? What one thing matters most here? Write it down.

Move Two (7 minutes): Name three information sources and spend a few minutes gathering. Don't overthink. Quick data check, one or two specific conversations, your own pattern recognition.

Move Three (3 minutes): Write one paragraph explaining your decision. Tell one person the decision and why.

The whole thing takes 15 minutes. You'll feel the difference immediately. The decision feels lighter because you've got a clear process holding it. The second-guessing has somewhere defined to stop.

After you do this once, it becomes muscle memory. By the time you've used the framework on five or six real decisions, you'll notice something: You're making faster decisions. You're explaining them better. You're doubting yourself less. Not because you're suddenly brilliant. But because you have a system.

Common Mistakes When You Start

A few things trip up managers when they first use this framework.

Mistake one: Making the anchor too broad. You anchor on "what's best for the company" or "the right decision." Too vague. Your anchor needs to be specific to this decision. "What's best for this team's retention" or "What gets us to market without compromising quality" is better.

Mistake two: Gathering from too many people. You identify your two key information sources, then add three more. You're back in consensus-seeking mode. Stick to your sources. If two sources don't give you what you need, something's wrong with your sources, not with the framework. Pick better ones next time.

Mistake three: Skipping the written paragraph. You make the decision, you feel okay about it, so you skip writing down the reasoning. Then doubt creeps back in an hour later because your brain never actually landed on the logic. Write it down. This step matters more than it seems.

Mistake four: Not communicating the decision. You think you can keep it quiet and move on. But your team senses uncertainty. Partial communication is worse than no communication. Share the decision and enough reasoning that it lands as intentional, not reactive.

How This Compounds Into Career Momentum

Here's what happens when you build real decision confidence.

You start volunteering for bigger responsibilities. Not because you suddenly feel fearless. But because you know you can make decisions thoughtfully and stand behind them. You can move projects forward without getting stuck in analysis paralysis.

Your team sees you as more decisive. You're not waffling. You're not constantly reversing course. You're moving forward with clear reasoning. Your team gets clarity and momentum.

Your manager notices. You're getting things done. You're not creating drama around decisions. You're communicating clearly. More responsibility comes. Not as a surprise, but as a natural next step.

The framework is small. Three moves. But it's the difference between managers who stall in their roles and managers who actually progress.

Manager confidence isn't about knowing everything. It's about trusting your process. The three-move framework gives you that process: anchor your decision to what matters, gather information deliberately, then close the loop by deciding and communicating. That's it. That's enough to change how you lead.

You don't need more information to decide better. You need a better process for using the information you have. This framework is that process. Use it this week. Then use it again. Watch what happens to your clarity, your speed, and your team's momentum.

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Sergio's personal coaching was instrumental in growing my leadership skills faster than I could have on my own. I look forward to keeping in touch throughout my career and I hope to work with him again professionally.

John Ngo
John Ngo
IT Leader

Sergio challenged me with stretch assignments that pushed me beyond my comfort zone, helping me develop in ways I wouldn’t have reached on my own. I can confidently say I am a better and more capable version of myself because of his leadership.

Tabea Schomann
Tabea Schomann
Certified Systemic Coach - Germany

Sergio's ability to listen, understand challenges, and facilitate meaningful discussions makes him a valuable resource for any team or organization.

George Gentry
George Gentry
Senior Director Customer Success

Sergio is one of the most passionate and capable org development leaders I know. He is especially good at connecting his work to measurable business results. He has a broad range of skillsets including developing and delivering meaningful leadership development programs. He has a proven track record of successfully coaching leaders as they try to connect engagement scores to results-oriented action plans. Sergio takes great joy in holding one-on-one coaching sessions with leaders and individual contributors. His internal "clients" love working with him and are grateful for his insight. Sergio is one of the good ones!

Brian Baxter
Brian Baxter
Founder and Principal Consultant at Alpine Human Capital

Sergio is truly one of the most genuine team members I encountered. I was fortunate to work with Sergio on my growth and mindset. He is kind, honest and empowering; something that is rare to come across naturally. I will absolutely continue to recommend Sergio to friends and colleagues! He is out here making changes and using his powers for the greater good.

Cierra Childress
Cierra Childress
IT professional

Sergio had developed excellent skills as a coach in elevating the vision of everyone around him. I had the opportunity to having Sergio mentor and train some of the highest performing professionals in the mortgage banking industry and he consistently taught with clarity actionable strategies that could be implemented immediately. Because of the clarity our entire team improved with every opportunity we had the opportunity to be mentored by Sergio. Sergio is an authentic servant leader and is gifted at seeing more potential in people than they often see in themselves.

Brett Mills
Brett Mills
Branch Manager @ Guild Mortgage

Sergio's knowledge of personality tests (MBTI, Strengthsfinders) has enabled him to assist me with a number of projects to help our teams learn how to work better and smarter as well as figuring out ways to interact with each other that were more effective. he has also created content that was in high demand at our organization that gave tips for more effective, positive and ethical decision making. Everyone that took that course said they were able to glean a great deal from it.

Jason Klaskin
Jason Klaskin
Board Member

I realized Sergio could give me the coaching I needed for success. We met several times formally and have stayed in contact regularly for coaching. Even though our industries are different Sergio has helped me see things that I missed or didn't realize. Sergio has been instrumental in my success as a leader. Having a coach is essential and Sergio will be on my speed dial as long as he's willing to coach me.

Matt Brown
Matt Brown
HR Business Partner

Sergio's personal coaching was instrumental in growing my leadership skills faster than I could have on my own. I look forward to keeping in touch throughout my career and I hope to work with him again professionally.

John Ngo
John Ngo
IT Leader

Sergio challenged me with stretch assignments that pushed me beyond my comfort zone, helping me develop in ways I wouldn’t have reached on my own. I can confidently say I am a better and more capable version of myself because of his leadership.

Tabea Schomann
Tabea Schomann
Certified Systemic Coach - Germany

Sergio's ability to listen, understand challenges, and facilitate meaningful discussions makes him a valuable resource for any team or organization.

George Gentry
George Gentry
Senior Director Customer Success

Sergio is one of the most passionate and capable org development leaders I know. He is especially good at connecting his work to measurable business results. He has a broad range of skillsets including developing and delivering meaningful leadership development programs. He has a proven track record of successfully coaching leaders as they try to connect engagement scores to results-oriented action plans. Sergio takes great joy in holding one-on-one coaching sessions with leaders and individual contributors. His internal "clients" love working with him and are grateful for his insight. Sergio is one of the good ones!

Brian Baxter
Brian Baxter
Founder and Principal Consultant at Alpine Human Capital

Sergio is truly one of the most genuine team members I encountered. I was fortunate to work with Sergio on my growth and mindset. He is kind, honest and empowering; something that is rare to come across naturally. I will absolutely continue to recommend Sergio to friends and colleagues! He is out here making changes and using his powers for the greater good.

Cierra Childress
Cierra Childress
IT professional

Sergio had developed excellent skills as a coach in elevating the vision of everyone around him. I had the opportunity to having Sergio mentor and train some of the highest performing professionals in the mortgage banking industry and he consistently taught with clarity actionable strategies that could be implemented immediately. Because of the clarity our entire team improved with every opportunity we had the opportunity to be mentored by Sergio. Sergio is an authentic servant leader and is gifted at seeing more potential in people than they often see in themselves.

Brett Mills
Brett Mills
Branch Manager @ Guild Mortgage

Sergio's knowledge of personality tests (MBTI, Strengthsfinders) has enabled him to assist me with a number of projects to help our teams learn how to work better and smarter as well as figuring out ways to interact with each other that were more effective. he has also created content that was in high demand at our organization that gave tips for more effective, positive and ethical decision making. Everyone that took that course said they were able to glean a great deal from it.

Jason Klaskin
Jason Klaskin
Board Member

I realized Sergio could give me the coaching I needed for success. We met several times formally and have stayed in contact regularly for coaching. Even though our industries are different Sergio has helped me see things that I missed or didn't realize. Sergio has been instrumental in my success as a leader. Having a coach is essential and Sergio will be on my speed dial as long as he's willing to coach me.

Matt Brown
Matt Brown
HR Business Partner

Sergio's personal coaching was instrumental in growing my leadership skills faster than I could have on my own. I look forward to keeping in touch throughout my career and I hope to work with him again professionally.

John Ngo
John Ngo
IT Leader

Sergio challenged me with stretch assignments that pushed me beyond my comfort zone, helping me develop in ways I wouldn’t have reached on my own. I can confidently say I am a better and more capable version of myself because of his leadership.

Tabea Schomann
Tabea Schomann
Certified Systemic Coach - Germany

Sergio's ability to listen, understand challenges, and facilitate meaningful discussions makes him a valuable resource for any team or organization.

George Gentry
George Gentry
Senior Director Customer Success

Sergio is one of the most passionate and capable org development leaders I know. He is especially good at connecting his work to measurable business results. He has a broad range of skillsets including developing and delivering meaningful leadership development programs. He has a proven track record of successfully coaching leaders as they try to connect engagement scores to results-oriented action plans. Sergio takes great joy in holding one-on-one coaching sessions with leaders and individual contributors. His internal "clients" love working with him and are grateful for his insight. Sergio is one of the good ones!

Brian Baxter
Brian Baxter
Founder and Principal Consultant at Alpine Human Capital

Sergio is truly one of the most genuine team members I encountered. I was fortunate to work with Sergio on my growth and mindset. He is kind, honest and empowering; something that is rare to come across naturally. I will absolutely continue to recommend Sergio to friends and colleagues! He is out here making changes and using his powers for the greater good.

Cierra Childress
Cierra Childress
IT professional

Sergio had developed excellent skills as a coach in elevating the vision of everyone around him. I had the opportunity to having Sergio mentor and train some of the highest performing professionals in the mortgage banking industry and he consistently taught with clarity actionable strategies that could be implemented immediately. Because of the clarity our entire team improved with every opportunity we had the opportunity to be mentored by Sergio. Sergio is an authentic servant leader and is gifted at seeing more potential in people than they often see in themselves.

Brett Mills
Brett Mills
Branch Manager @ Guild Mortgage

Sergio's knowledge of personality tests (MBTI, Strengthsfinders) has enabled him to assist me with a number of projects to help our teams learn how to work better and smarter as well as figuring out ways to interact with each other that were more effective. he has also created content that was in high demand at our organization that gave tips for more effective, positive and ethical decision making. Everyone that took that course said they were able to glean a great deal from it.

Jason Klaskin
Jason Klaskin
Board Member

I realized Sergio could give me the coaching I needed for success. We met several times formally and have stayed in contact regularly for coaching. Even though our industries are different Sergio has helped me see things that I missed or didn't realize. Sergio has been instrumental in my success as a leader. Having a coach is essential and Sergio will be on my speed dial as long as he's willing to coach me.

Matt Brown
Matt Brown
HR Business Partner

Sergio's personal coaching was instrumental in growing my leadership skills faster than I could have on my own. I look forward to keeping in touch throughout my career and I hope to work with him again professionally.

John Ngo
John Ngo
IT Leader

Sergio challenged me with stretch assignments that pushed me beyond my comfort zone, helping me develop in ways I wouldn’t have reached on my own. I can confidently say I am a better and more capable version of myself because of his leadership.

Tabea Schomann
Tabea Schomann
Certified Systemic Coach - Germany

Sergio's ability to listen, understand challenges, and facilitate meaningful discussions makes him a valuable resource for any team or organization.

George Gentry
George Gentry
Senior Director Customer Success

Sergio is one of the most passionate and capable org development leaders I know. He is especially good at connecting his work to measurable business results. He has a broad range of skillsets including developing and delivering meaningful leadership development programs. He has a proven track record of successfully coaching leaders as they try to connect engagement scores to results-oriented action plans. Sergio takes great joy in holding one-on-one coaching sessions with leaders and individual contributors. His internal "clients" love working with him and are grateful for his insight. Sergio is one of the good ones!

Brian Baxter
Brian Baxter
Founder and Principal Consultant at Alpine Human Capital

Sergio is truly one of the most genuine team members I encountered. I was fortunate to work with Sergio on my growth and mindset. He is kind, honest and empowering; something that is rare to come across naturally. I will absolutely continue to recommend Sergio to friends and colleagues! He is out here making changes and using his powers for the greater good.

Cierra Childress
Cierra Childress
IT professional

Sergio had developed excellent skills as a coach in elevating the vision of everyone around him. I had the opportunity to having Sergio mentor and train some of the highest performing professionals in the mortgage banking industry and he consistently taught with clarity actionable strategies that could be implemented immediately. Because of the clarity our entire team improved with every opportunity we had the opportunity to be mentored by Sergio. Sergio is an authentic servant leader and is gifted at seeing more potential in people than they often see in themselves.

Brett Mills
Brett Mills
Branch Manager @ Guild Mortgage

Sergio's knowledge of personality tests (MBTI, Strengthsfinders) has enabled him to assist me with a number of projects to help our teams learn how to work better and smarter as well as figuring out ways to interact with each other that were more effective. he has also created content that was in high demand at our organization that gave tips for more effective, positive and ethical decision making. Everyone that took that course said they were able to glean a great deal from it.

Jason Klaskin
Jason Klaskin
Board Member

I realized Sergio could give me the coaching I needed for success. We met several times formally and have stayed in contact regularly for coaching. Even though our industries are different Sergio has helped me see things that I missed or didn't realize. Sergio has been instrumental in my success as a leader. Having a coach is essential and Sergio will be on my speed dial as long as he's willing to coach me.

Matt Brown
Matt Brown
HR Business Partner

I realized Sergio could give me the coaching I needed for success. We met several times formally and have stayed in contact regularly for coaching. Even though our industries are different Sergio has helped me see things that I missed or didn't realize. Sergio has been instrumental in my success as a leader. Having a coach is essential and Sergio will be on my speed dial as long as he's willing to coach me.

Matt Brown
Matt Brown
HR Business Partner

Sergio's knowledge of personality tests (MBTI, Strengthsfinders) has enabled him to assist me with a number of projects to help our teams learn how to work better and smarter as well as figuring out ways to interact with each other that were more effective. he has also created content that was in high demand at our organization that gave tips for more effective, positive and ethical decision making. Everyone that took that course said they were able to glean a great deal from it.

Jason Klaskin
Jason Klaskin
Board Member

Sergio had developed excellent skills as a coach in elevating the vision of everyone around him. I had the opportunity to having Sergio mentor and train some of the highest performing professionals in the mortgage banking industry and he consistently taught with clarity actionable strategies that could be implemented immediately. Because of the clarity our entire team improved with every opportunity we had the opportunity to be mentored by Sergio. Sergio is an authentic servant leader and is gifted at seeing more potential in people than they often see in themselves.

Brett Mills
Brett Mills
Branch Manager @ Guild Mortgage

Sergio is truly one of the most genuine team members I encountered. I was fortunate to work with Sergio on my growth and mindset. He is kind, honest and empowering; something that is rare to come across naturally. I will absolutely continue to recommend Sergio to friends and colleagues! He is out here making changes and using his powers for the greater good.

Cierra Childress
Cierra Childress
IT professional

Sergio is one of the most passionate and capable org development leaders I know. He is especially good at connecting his work to measurable business results. He has a broad range of skillsets including developing and delivering meaningful leadership development programs. He has a proven track record of successfully coaching leaders as they try to connect engagement scores to results-oriented action plans. Sergio takes great joy in holding one-on-one coaching sessions with leaders and individual contributors. His internal "clients" love working with him and are grateful for his insight. Sergio is one of the good ones!

Brian Baxter
Brian Baxter
Founder and Principal Consultant at Alpine Human Capital

Sergio's ability to listen, understand challenges, and facilitate meaningful discussions makes him a valuable resource for any team or organization.

George Gentry
George Gentry
Senior Director Customer Success

Sergio challenged me with stretch assignments that pushed me beyond my comfort zone, helping me develop in ways I wouldn’t have reached on my own. I can confidently say I am a better and more capable version of myself because of his leadership.

Tabea Schomann
Tabea Schomann
Certified Systemic Coach - Germany

Sergio's personal coaching was instrumental in growing my leadership skills faster than I could have on my own. I look forward to keeping in touch throughout my career and I hope to work with him again professionally.

John Ngo
John Ngo
IT Leader

I realized Sergio could give me the coaching I needed for success. We met several times formally and have stayed in contact regularly for coaching. Even though our industries are different Sergio has helped me see things that I missed or didn't realize. Sergio has been instrumental in my success as a leader. Having a coach is essential and Sergio will be on my speed dial as long as he's willing to coach me.

Matt Brown
Matt Brown
HR Business Partner

Sergio's knowledge of personality tests (MBTI, Strengthsfinders) has enabled him to assist me with a number of projects to help our teams learn how to work better and smarter as well as figuring out ways to interact with each other that were more effective. he has also created content that was in high demand at our organization that gave tips for more effective, positive and ethical decision making. Everyone that took that course said they were able to glean a great deal from it.

Jason Klaskin
Jason Klaskin
Board Member

Sergio had developed excellent skills as a coach in elevating the vision of everyone around him. I had the opportunity to having Sergio mentor and train some of the highest performing professionals in the mortgage banking industry and he consistently taught with clarity actionable strategies that could be implemented immediately. Because of the clarity our entire team improved with every opportunity we had the opportunity to be mentored by Sergio. Sergio is an authentic servant leader and is gifted at seeing more potential in people than they often see in themselves.

Brett Mills
Brett Mills
Branch Manager @ Guild Mortgage

Sergio is truly one of the most genuine team members I encountered. I was fortunate to work with Sergio on my growth and mindset. He is kind, honest and empowering; something that is rare to come across naturally. I will absolutely continue to recommend Sergio to friends and colleagues! He is out here making changes and using his powers for the greater good.

Cierra Childress
Cierra Childress
IT professional

Sergio is one of the most passionate and capable org development leaders I know. He is especially good at connecting his work to measurable business results. He has a broad range of skillsets including developing and delivering meaningful leadership development programs. He has a proven track record of successfully coaching leaders as they try to connect engagement scores to results-oriented action plans. Sergio takes great joy in holding one-on-one coaching sessions with leaders and individual contributors. His internal "clients" love working with him and are grateful for his insight. Sergio is one of the good ones!

Brian Baxter
Brian Baxter
Founder and Principal Consultant at Alpine Human Capital

Sergio's ability to listen, understand challenges, and facilitate meaningful discussions makes him a valuable resource for any team or organization.

George Gentry
George Gentry
Senior Director Customer Success

Sergio challenged me with stretch assignments that pushed me beyond my comfort zone, helping me develop in ways I wouldn’t have reached on my own. I can confidently say I am a better and more capable version of myself because of his leadership.

Tabea Schomann
Tabea Schomann
Certified Systemic Coach - Germany

Sergio's personal coaching was instrumental in growing my leadership skills faster than I could have on my own. I look forward to keeping in touch throughout my career and I hope to work with him again professionally.

John Ngo
John Ngo
IT Leader

I realized Sergio could give me the coaching I needed for success. We met several times formally and have stayed in contact regularly for coaching. Even though our industries are different Sergio has helped me see things that I missed or didn't realize. Sergio has been instrumental in my success as a leader. Having a coach is essential and Sergio will be on my speed dial as long as he's willing to coach me.

Matt Brown
Matt Brown
HR Business Partner

Sergio's knowledge of personality tests (MBTI, Strengthsfinders) has enabled him to assist me with a number of projects to help our teams learn how to work better and smarter as well as figuring out ways to interact with each other that were more effective. he has also created content that was in high demand at our organization that gave tips for more effective, positive and ethical decision making. Everyone that took that course said they were able to glean a great deal from it.

Jason Klaskin
Jason Klaskin
Board Member

Sergio had developed excellent skills as a coach in elevating the vision of everyone around him. I had the opportunity to having Sergio mentor and train some of the highest performing professionals in the mortgage banking industry and he consistently taught with clarity actionable strategies that could be implemented immediately. Because of the clarity our entire team improved with every opportunity we had the opportunity to be mentored by Sergio. Sergio is an authentic servant leader and is gifted at seeing more potential in people than they often see in themselves.

Brett Mills
Brett Mills
Branch Manager @ Guild Mortgage

Sergio is truly one of the most genuine team members I encountered. I was fortunate to work with Sergio on my growth and mindset. He is kind, honest and empowering; something that is rare to come across naturally. I will absolutely continue to recommend Sergio to friends and colleagues! He is out here making changes and using his powers for the greater good.

Cierra Childress
Cierra Childress
IT professional

Sergio is one of the most passionate and capable org development leaders I know. He is especially good at connecting his work to measurable business results. He has a broad range of skillsets including developing and delivering meaningful leadership development programs. He has a proven track record of successfully coaching leaders as they try to connect engagement scores to results-oriented action plans. Sergio takes great joy in holding one-on-one coaching sessions with leaders and individual contributors. His internal "clients" love working with him and are grateful for his insight. Sergio is one of the good ones!

Brian Baxter
Brian Baxter
Founder and Principal Consultant at Alpine Human Capital

Sergio's ability to listen, understand challenges, and facilitate meaningful discussions makes him a valuable resource for any team or organization.

George Gentry
George Gentry
Senior Director Customer Success

Sergio challenged me with stretch assignments that pushed me beyond my comfort zone, helping me develop in ways I wouldn’t have reached on my own. I can confidently say I am a better and more capable version of myself because of his leadership.

Tabea Schomann
Tabea Schomann
Certified Systemic Coach - Germany

Sergio's personal coaching was instrumental in growing my leadership skills faster than I could have on my own. I look forward to keeping in touch throughout my career and I hope to work with him again professionally.

John Ngo
John Ngo
IT Leader

I realized Sergio could give me the coaching I needed for success. We met several times formally and have stayed in contact regularly for coaching. Even though our industries are different Sergio has helped me see things that I missed or didn't realize. Sergio has been instrumental in my success as a leader. Having a coach is essential and Sergio will be on my speed dial as long as he's willing to coach me.

Matt Brown
Matt Brown
HR Business Partner

Sergio's knowledge of personality tests (MBTI, Strengthsfinders) has enabled him to assist me with a number of projects to help our teams learn how to work better and smarter as well as figuring out ways to interact with each other that were more effective. he has also created content that was in high demand at our organization that gave tips for more effective, positive and ethical decision making. Everyone that took that course said they were able to glean a great deal from it.

Jason Klaskin
Jason Klaskin
Board Member

Sergio had developed excellent skills as a coach in elevating the vision of everyone around him. I had the opportunity to having Sergio mentor and train some of the highest performing professionals in the mortgage banking industry and he consistently taught with clarity actionable strategies that could be implemented immediately. Because of the clarity our entire team improved with every opportunity we had the opportunity to be mentored by Sergio. Sergio is an authentic servant leader and is gifted at seeing more potential in people than they often see in themselves.

Brett Mills
Brett Mills
Branch Manager @ Guild Mortgage

Sergio is truly one of the most genuine team members I encountered. I was fortunate to work with Sergio on my growth and mindset. He is kind, honest and empowering; something that is rare to come across naturally. I will absolutely continue to recommend Sergio to friends and colleagues! He is out here making changes and using his powers for the greater good.

Cierra Childress
Cierra Childress
IT professional

Sergio is one of the most passionate and capable org development leaders I know. He is especially good at connecting his work to measurable business results. He has a broad range of skillsets including developing and delivering meaningful leadership development programs. He has a proven track record of successfully coaching leaders as they try to connect engagement scores to results-oriented action plans. Sergio takes great joy in holding one-on-one coaching sessions with leaders and individual contributors. His internal "clients" love working with him and are grateful for his insight. Sergio is one of the good ones!

Brian Baxter
Brian Baxter
Founder and Principal Consultant at Alpine Human Capital

Sergio's ability to listen, understand challenges, and facilitate meaningful discussions makes him a valuable resource for any team or organization.

George Gentry
George Gentry
Senior Director Customer Success

Sergio challenged me with stretch assignments that pushed me beyond my comfort zone, helping me develop in ways I wouldn’t have reached on my own. I can confidently say I am a better and more capable version of myself because of his leadership.

Tabea Schomann
Tabea Schomann
Certified Systemic Coach - Germany

Sergio's personal coaching was instrumental in growing my leadership skills faster than I could have on my own. I look forward to keeping in touch throughout my career and I hope to work with him again professionally.

John Ngo
John Ngo
IT Leader
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