I am making a difference in the world by helping individuals recognize and claim their talents, use them to bless their lives and the life of others and ultimately become their potential.

I am an optimistic, enthusiastic and caring man. I love to meet new people and work as a team to achieve something bigger than ourselves. I am a firm believer that everything happens for a reason and that we are all connected. I see abundance when others may focus on scarcity. 

I strive to serve others and treasure friendship, connection and collaboration. 

I am a son of God, a family man, a father and a husband.

Attitude, to me, is everything!!

Specialties and Experiences:

• Professional and Leadership Coaching
• Gallup CliftonStrengths (StrengthsFinder) Coaching 
• MBTI Certified Practitioner and Coach
• Operations Management
• Operational Excellence
• Knowledge Management
• Policies, Procedures & Workflow Development
• Call Center Management
• Adult Learning
• Process Improvement
• Online Training Development
• Project Management
• Training Curriculum development
• Strategic Planning
• Problem Solving
• Training Manual Development
• Customer Service
• Lean Six Sigma Green Belt
• Collections 
• Critical and Creative thinking
• Training Management
• Outstanding Interpersonal skills
• Excellent Mentoring skills
• Fluent in Portuguese (native Brazilian).
• Spanish Intermediate.