I am making a difference in the world by helping individuals recognize and claim their talents, use them to bless their lives and the life of others and ultimately become their potential.

I am an optimistic, enthusiastic and caring man. I love to meet new people and work as a team to achieve something bigger than ourselves. I am a firm believer that everything happens for a reason and that we are all connected. I see abundance when others may focus on scarcity.

I strive to serve others and treasure friendship, connection and collaboration.

I am a son of God, a family man, a father and a husband.

Attitude, to me, is everything!!

Specialties and Experiences:

Professional and Leadership Coaching
Gallup CliftonStrengths (StrengthsFinder) Coaching
MBTI Certified Practitioner and Coach
Operations Management
Operational Excellence
Knowledge Management
Policies, Procedures & Workflow Development
Call Center Management
Adult Learning
Process Improvement
Online Training Development
Project Management
Training Curriculum development
Strategic Planning
Problem Solving
Training Manual Development
Customer Service
Lean Six Sigma Green Belt
Collections
Critical and Creative thinking
Training Management
Outstanding Interpersonal skills
Excellent Mentoring skills
Fluent in Portuguese (native Brazilian).
Spanish Intermediate.

Merchant Policies